Email Etiquette Redux

The New York Times has an interesting article (from 2004) on business writing and email issues.

“E-mail is a party to which English teachers have not been invited,” Dr. Hogan said. “It has companies tearing their hair out.”

A recent survey of 120 American corporations reached a similar conclusion. The study, by the National Commission on Writing, a panel established by the College Board, concluded that a third of employees in the nation’s blue-chip companies wrote poorly and that businesses were spending as much as $3.1 billion annually on remedial training.

This is one of the reasons that being able to write is so important. As a good writer, an employee is more valuable.

So that’s what I’m going to be working with this semester. Two of my classes are geared towards making employees better writers.